Terms of Service
Last updated: September 19, 2026
1. Acceptance of Terms
By accessing or using the Alqabida website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. Services Description
Alqabida provides outsourced customer operations including customer support, technical support, lead generation, and customer training. Services are delivered by multilingual teams operating from Istanbul, Türkiye, on behalf of our clients worldwide.
3. Use of Service
You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations. You may not use our services to transmit any harmful, fraudulent, or infringing content.
4. Intellectual Property
All content, branding, materials, and software on this website are the property of Alqabida or its licensors and are protected by copyright, trademark, and other intellectual property laws.
5. Confidentiality & Data Handling
Client data shared with Alqabida is handled in accordance with our service agreements and Privacy Policy. We implement appropriate technical and organizational measures to protect confidential information.
6. Limitation of Liability
To the maximum extent permitted by law, Alqabida shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services.
7. Termination
Either party may terminate a service engagement in accordance with the governing service agreement. We reserve the right to suspend or terminate access to our website for violations of these terms.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Türkiye, without regard to conflict of law principles.
9. Changes to Terms
We may update these Terms from time to time. Continued use of the website or services after changes constitutes acceptance of the revised Terms.
10. Contact
For questions about these Terms, contact us at hello@alqabida.com.